As a Claims Assessor in one of our driven and motivated teams, you will take accountability in managing your day to engage with injured workers, employers, legal representatives and allied health professionals in order to determine workers' compensation claims.   

You will need strong decision-making skills to make liability desicions on personal injury claims. To do this you will need the ability to communicate effectively with people in vulnerable situations and enjoy delivering outcomes in a fast paced environment. Every day is different as you learn about different physical and psychological injury types and absorb injury management knowledge through your work.   

In return, you will be rewarded with a competitive salary combined with an organisational culture that offers work-life balance.  You will engage in challenging and interesting work and have access to a range of training, promotion and secondment opportunities to build on your skills and advance your career.   

About you:   

We’re looking for motivated, customer-focused people with an ability to think critically in challenging environments. You’re someone who builds relationships quickly, influences outcomes and is eager to start a rewarding career with an organisation that values its people and customers.  

We are looking for a Claim Assessor who can:  

• Solve problems in complex, ambiguous situations while staying compliant with legislation  

• Manage multiple tasks and hit performance targets without compromising quality  

• Deliver clear, transparent claim outcomes — including adverse decisions — by confidently explaining the rationale and ensuring customers understand the process.

Benefits:  

• Remote and flexible working options – available after probation  

• Competitive salary and access to banked time  

• Career progression within a large and successful organisation  

• Study assistance and leadership development programs  

• An organisation that prioritises workplace culture and job satisfaction  

• Great CBD location, close to all public transport and dining locations  

• End of trip facilitates to cycle or jog into work  

• Dedicated wellness program offering, yoga, monthly initiatives and an Employee Assistance Program.