WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise wide transformation to strengthen our impact and continue making a positive difference in people’s lives. Reporting to the Desktop Support Manager, the Senior SOE Engineer plays a key role in enhancing our Standard Operating Environment (SOE) and endpoint management capabilities. You will ensure a secure, reliable, and high-quality workplace technology experience for all employees. 

This senior technical role oversees core components of our Microsoft workplace ecosystem, including device configuration, policy administration, application packaging, deployment, and endpoint security. You will design and maintain technology solutions that are customer driven and measurable, driving continuous improvement through proactive monitoring, remediation, and automation. 

You’ll also support organisational capability across collaboration tools, communication platforms, end user devices, remote working solutions, service portals and application platforms. Your work ensures systems remain resilient, compliant, and aligned to evolving business and security needs. 

What You’ll Bring 

You bring deep expertise in modern workplace technologies and SOE engineering, with strong technical leadership in enterprise environments. You’ll also bring: 

• Advanced experience managing Microsoft 365, Entra and Intune, including SOE standards, configuration profiles and policy administration. 

• Proven capability in packaging and deploying applications via Intune (Win32/PSADT), including testing, pilot releases and production rollouts. 

• Strong knowledge of endpoint security baselines, update rings, patching compliance and device health reporting. 

• Experience leading critical incident resolution, coordinating cross team responses and driving effective remediation. 

• Ability to develop technology roadmaps and support continuous improvement initiatives across workplace platforms. 

• Experience identifying and managing risks associated with workplace technologies. 

• Tertiary qualifications in Information Technology (postgraduate qualifications and relevant industry certifications highly regarded). 

• Minimum five years’ experience in a senior technology role within a 24/7 enterprise environment. 

• Strong communication skills and the ability to transfer knowledge, coach others, and support capability uplift. 

• A sound grasp of systems thinking, ensuring upstream and downstream impacts are considered when designing solutions. 

A Bit About Us 

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. We turn care into action, act with integrity, and work together to unlock what’s possible. If you value empathy, collaboration and continuous improvement, you’ll find a great community at WorkCover. 

Working in a collaborative team environment within a supportive and engaged organisation, you’ll have access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our employee benefits by visiting Working at WorkCover Qld. 

How Do I Apply?