WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

What You’ll Do

The role is involved in all phases of end‑to‑end employee experience delivery, from discovery, problem definition, and insight analysis through to experience design, facilitation, implementation, and evaluation. This includes designing and delivering leadership programs and leader induction, facilitating workshops and learning experiences, creating and running employee listening initiatives, and translating insights into practical improvements. The role works closely with senior leaders, confidently articulating recommendations and design decisions through clear executive and board‑level communication.

What We’re Looking For

The Senior Employee Experience Specialist is a people‑focused facilitator and trusted partner, whose purpose is to create clarity, alignment, and momentum across leadership, culture, and employee experience initiatives. They act as a conduit between insight and action, building strong relationships with leaders and stakeholders to ensure experiences are well‑designed, well‑facilitated, and meaningfully embedded.

The ideal candidate believes that continuous collaboration with leaders and teams is essential to understanding context, uncovering the real problems to solve, and shaping solutions that are desirable, feasible, and sustainable. They can clearly articulate the “why” behind their design decisions, communicate effectively at executive and board level, and apply sound judgement to balance ambition with practicality while delivering high‑quality outcomes.

What You’ll Bring

• Strong facilitation, communication, and stakeholder engagement skills, with the ability to influence and work effectively across all levels of the organisation.
• Strong professional judgement and the ability to balance strategic experience design with practical, embedded delivery.
• Confidence managing complex priorities, navigating trade‑offs in time, resources, and stakeholder expectations to deliver high‑quality outcomes.
• Data and insight led decision‑making capability, using diagnostics, feedback, and analytics to guide design choices and drive continuous improvement.
• Commercial and operational acumen, including experience partnering with vendors to ensure solutions deliver value and align with organisational context.
• Contemporary expertise in employee experience, organisational development, and leadership practices, underpinned by relevant qualifications or certifications.

A Bit About Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. We turn care into action, act with integrity, and work together to unlock what’s possible. If you value empathy, collaboration, and continuous improvement, you’ll find a great community at WorkCover. 

At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values. Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry‑competitive salaries, a generous superannuation scheme (including co‑contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Please submit your resume and cover letter by 4pm Thursday 30^th April 2026. We may also ask for a sample paper you have written (board or leadership focused) within the recruitment process.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.