WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

We're seeking an Information Release Administrator for an initial 12-month Fixed Term Contract in our Legal and Common Law Group. In this role, you'll be responsible for managing all applications under the Right to Information Act (RTI) and Information Privacy Act (IP), ensuring compliance with legislative requirements while providing expert guidance to the broader organisation.

What You’ll Do

• Process RTI, IP and other information release requests within business and legislative timeframes
• Consult and negotiate with applicants and third parties regarding document access and release
• Provide advice and assistance to internal customers on RTI, IP, administrative and legal access requests
• Assist in preparing compliance reporting and submissions to the Information Commissioner
• Contribute to the development and review of policies and procedures relating to information releases

About You

• Experience undertaking administrative releases under various legislation, including Workers' Compensation and Rehabilitation Act
• Experience with claims and policy databases (highly desirable)
• Highly developed verbal and written communication skills with the ability to liaise effectively with varied stakeholders
• Strong customer service skills with the ability to interact and empathize with customers
• Ability to effectively plan, organize and prioritize work to meet deadlines
• Well-developed computer skills including word processing and spreadsheets
• Ability to interpret and apply relevant State and Commonwealth legislation, policy and procedures

About Us

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities, and the holistic support of our health and wellbeing program.
We offer industry-competitive salaries, a generous superannuation scheme (including co-contribution), and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Please submit your resume and application to be considered for this exciting opportunity. Applications close 5pm, 8th December.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.