WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives. 

The Opportunity 

As a Business Support Administrator, you’ll play an important role in supporting the day-to-day administration of workers’ compensation claims and delivering a seamless experience for customers and stakeholders. Working across a variety of activities, you’ll process invoices, receipts and payments, manage information release requests and records, support provider registration and respond to payment and records queries. You’ll also have the opportunity to support common law and settlement-related administration, ensuring information is handled accurately, securely and within required timeframes. 

About You 

You’ll bring strong administration and customer service experience, with excellent attention to detail and the ability to work accurately in a fast-paced environment. You’ll be confident using Microsoft Office applications and have strong computer and data-entry skills, including the ability to type approximately 60 words per minute. You’ll be organised, adaptable and comfortable managing competing priorities while providing professional support to customers and stakeholders. 

Why Join Us 

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values 

When you join us, you’ll benefit from: 

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives 

• A collaborative and supportive team environment that values empathy, trust and working together 

• Hybrid work arrangements that support flexibility and work–life balance 

• Personalised learning and development opportunities to support your growth and career progression 

• A holistic health and wellbeing program designed to support you both professionally and personally 

• Industry‑competitive salaries 

• A generous superannuation scheme, including co‑contribution 

• Study assistance to support ongoing education and professional development