WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.
The Opportunity
As a People Operations Advisor, you'll be the first point of contact for HR enquiries, providing timely, accurate and customer-focused support to employees and leaders across the organisation. You'll coordinate a range of people processes, maintain employee records, support governance and consultation activities, and help ensure our HR services run smoothly and efficiently.
Beyond delivering great service, you'll be encouraged to identify opportunities for improvement. By spotting common questions, refining processes and contributing to our knowledge base, you'll help make it easier for employees, leaders and the People Group to find the information they need. This is a great opportunity to gain exposure across the full spectrum of HR while developing your career in a collaborative and supportive team.
About You
You're someone who enjoys being organised, solving problems and helping others. You take pride in providing high-quality administrative support, have a strong attention to detail and enjoy bringing structure and consistency to your work. You're proactive, resourceful and genuinely curious, always looking for ways to improve processes and create a better experience for customers.
You'll also bring:
- Experience in HR, people operations, HR administration or a related environment.
- Strong stakeholder and customer service skills.
- The ability to balance competing priorities while maintaining accuracy.
- A methodical approach to record keeping and administration.
- Confidence navigating policies, procedures and systems to find solutions.
- A continuous improvement mindset and willingness to take initiative.
Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values
When you join us, you’ll benefit from:
- A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
- A collaborative and supportive team environment that values empathy, trust and working together
- Hybrid work arrangements that support flexibility and work–life balance
- Personalised learning and development opportunities to support your growth and career progression
- A holistic health and wellbeing program designed to support you both professionally and personally
- Industry‑competitive salaries
- A generous superannuation scheme, including co‑contribution
- Study assistance to support ongoing education and professional development
You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.
How do I apply?
If this sounds like you, we’d love to hear from you. Applications close 1pm Friday 28th August 2026.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.
To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.
