WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

As our Employee Experience & Capability Coordinator, you'll play a pivotal role in shaping the experiences that help our people thrive. Reporting to the Senior Manager Employee Experience and Capability, you will coordinate the delivery of employee experience, leadership development and capability initiatives that strengthen culture, enhance employee engagement and build workforce capability across WorkCover Queensland.

This is a varied and highly collaborative role where no two days are the same. You’ll partner with leaders, stakeholders and external providers to deliver meaningful programs and experiences across the employee lifecycle, while continuously improving the systems, processes and insights that support our people strategy.

What You’ll Do:

• Coordinating and delivering employee experience, learning and capability initiatives aligned to organisational priorities.
• Managing employee experience events, leadership programs, workshops and learning activities from planning through to delivery.
• Maintaining learning systems, training resources and capability information to ensure accuracy and accessibility.
• Developing engaging communications and digital content across Employee Experience platforms, including SharePoint.
• Providing reporting, insights and recommendations to improve participation, engagement and program effectiveness
• Building strong relationships with internal stakeholders and external learning providers to deliver quality outcomes
• Contributing to continuous improvement initiatives that enhance employee experience, learning and capability practices

About You

You're a people person through and through. You bring energy, warmth and enthusiasm to everything you do, and you genuinely enjoy creating memorable experiences that help people learn, connect and thrive.

You may have experience coordinating learning and development programs, employee events, leadership initiatives or engagement activities, and you're known for making things happen behind the scenes while ensuring every detail is considered.

You'll thrive in this role if you enjoy building relationships, juggling multiple priorities and bringing a positive, can-do attitude to your work.

What You’ll Bring:

• Experience coordinating learning and development initiatives, training programs, workshops or capability activities
• Experience using a Learning Management System (LMS), including managing enrolments, learning records, reporting and course administration
• Strong event coordination skills, with the ability to organise and deliver engaging employee events, workshops and leadership programs
• Excellent stakeholder management and communication skills, with a natural ability to build trusted relationships
• Confidence using digital platforms such as SharePoint, intranet sites or employee communication channels
• A proactive and organised approach, with strong attention to detail and a passion for continuous improvement
• A vibrant, approachable and collaborative style that contributes to a positive team culture

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry‑competitive salaries
• A generous superannuation scheme, including co‑contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.  

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close Monday 20th July 4:00pm.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy