We’re looking for a Business Support Administrator to deliver accurate and efficient administrative support across provider payments and claims settlements. You’ll work collaboratively in a fast‑paced environment, building strong relationships with internal and external stakeholders while contributing to positive customer experiences throughout the claims journey. 

You’ll contribute to: 

• Keeping accurate records, ensuring compliance and easy access to information 

• Processing provider payments and claim settlements efficiently 

• Be the go-to contact for payment inquiries, resolving issues quickly 

• Work with the team to streamline processes and improve efficiency 

What We’re Looking For: 

• Detail-oriented with a strong focus on accuracy 

• A confident communicator who builds and maintains strong relationships 

• Proactive in improving processes and finding efficiencies 

• Adaptable and thrives in a fast-paced, team-driven environment 

• Minimum 60WPM typing speed 

A Bit About Us  

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. We turn care into action, act with integrity, and work together to unlock what’s possible. If you value empathy, collaboration, and continuous improvement, you’ll find a great community at WorkCover.   

At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values. Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry‑competitive salaries, a generous superannuation scheme (including co‑contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld. 

How do I apply?  

If this sounds like you, we’d love to hear from you. Please submit your resume and cover letter by 4pm Friday 1st of May. 

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.