WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.
The Opportunity
Reporting to the Head of IT Service Management, the Lead,Technology Resilience is a critical role responsible for strengthening WorkCover’s ability to respond to and recover from disruption across its technology environment.
You will lead the design, implementation and continuous improvement of disaster recovery (DR) and ICT continuity frameworks across the organisation. You will ensure governance, policies and recovery strategies are aligned to enterprise risk and regulatory requirements, while enabling technology services to remain resilient, secure and recoverable.
The role sits at the intersection of strategy and operations. You will assess and mitigate risk across complex IT systems, coordinate testing and simulation activities, and provide clear, data-driven insights on resilience readiness to senior leaders. You will also play a key role in uplifting organisational capability, partnering across technology and the business to embed best practice and strengthen preparedness over time.
This is an opportunity to work across a broad and complex environment, influencing outcomes at both a strategic and operational level while driving continuous improvement aligned to industry standards, including ISO 22301.
About You
You are a seasoned resilience, disaster recovery or business continuity professional with a strong track record of delivering enterprise outcomes in complex environments.
You bring both strategic capability and practical execution experience and are comfortable working across multiple teams to drive alignment, uplift capability and enhance organisational resilience. You build credibility quickly, communicate with impact, and apply sound judgement to balance risk, business priorities and operational realities.
You will bring:
- Demonstrated experience developing and implementing disaster recovery and business continuity frameworks
- Strong knowledge of risk management methodologies and standards, including ISO 22301
- Proven ability to influence stakeholders and drive outcomes across technology and business teams
- Experience planning and executing disaster recovery testing, simulations and continuous improvement initiatives
- Strong analytical capability, with the ability to identify risks and implement pragmatic solutions
- Excellent communication and stakeholder engagement skills, including the ability to present to senior leaders
- Highly developed organisational and prioritisation skills in fast-paced environments
- Tertiary qualifications in IT, Business or a related discipline are required, with postgraduate qualifications highly regarded.
You are collaborative, outcomes-focused and bring a continuous improvement mindset, with a strong commitment to building organisational resilience and delivering meaningful impact.
Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values
When you join us, you’ll benefit from:
- A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
- A collaborative and supportive team environment that values empathy, trust and working together
- Hybrid work arrangements that support flexibility and work–life balance
- Personalised learning and development opportunities to support your growth and career progression
- A holistic health and wellbeing program designed to support you both professionally and personally
- Industry‑competitive salaries
- A generous superannuation scheme, including co‑contribution
- Study assistance to support ongoing education and professional development
You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.
How do I apply?
If this sounds like you, we’d love to hear from you. Applications close 3pm, Tuesday 16th June.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.
To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy
