WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise‑wide transformation designed to strengthen our impact and continue making a positive difference in people’s lives.

As part of this evolution, we are seeking an experienced Senior Manager – Employer Governance and Reporting to join our Employer Group Leadership Team, reporting directly to the General Manager Employer. This newly created role offers the rare opportunity to design, establish and lead a contemporary governance, reporting and data function—creating the structures, insights and frameworks that directly support proactive employer engagement, improve claims performance and enhance scheme sustainability.

If you are outcomes‑driven, highly skilled in governance and reporting frameworks, passionate about stakeholder relationships and excited by the opportunity to build a function from the ground up, this is a rare and influential leadership opportunity to help shape WorkCover’s future.

What You’ll Do

• Lead the implementation of Employer Group data and governance in alignment with the Enterprise Data & Governance Strategy.
• Establish trusted employer data, dashboards and reporting frameworks that enable meaningful insight and decision‑making.
• Provide strategic advice to the GM Employer and ELT on employer performance, trends and emerging risks.
• Act as business owner for CRM governance, employer data assurance and employer‑related applications.
• Partner with Technology to uplift systems, integrations and data quality.
• Set the employer account management strategy, segmentation model and supporting frameworks.
• Strengthen alignment between employer governance, reporting functions and the claims group.
• Build and lead a high‑performing team, fostering a safe, inclusive and values‑aligned culture.
• Implement an effective resourcing model and drive development of critical skills through coaching, mentoring and targeted training.
• Promote a culture of continuous improvement focused on process optimisation and superior outcomes.
• Oversee timely, accurate and insightful reporting for key stakeholders.
• Develop trusted relationships across the enterprise and with external partners to support BAU, improvement initiatives and transformation.
• Manage financial performance, ensuring delivery within budget and scope.

What We're Looking For

You are a seasoned leader with strong experience establishing new functions not just through systems and frameworks, but by partnering closely with stakeholders and shaping a collective approach to governance, reporting and data. You excel at creating alignment, fostering trust and delivering outcomes through collaboration.

What You’ll Bring

• Strong judgement and the ability to navigate complex stakeholder environments with competing interests.
• Experience shaping governance, reporting or data capabilities within complex or multi‑stakeholder organisations.
• Ability to influence and align diverse stakeholders around shared goals, priorities and strategic direction.
• Experience defining and governing enterprise‑wide operational or financial frameworks with commercial rigour.
• High‑level analytical capability, with the ability to translate data and trends into clear insights and recommendations.
• Confidence working with senior leaders, providing strategic advice on performance, risks and emerging issues.
• Strong understanding of organisational risk frameworks and the ability to proactively identify, assess and mitigate risk.
• Proven capability operating in environments undergoing transformation, with the ability to bring structure to ambiguity.
• Excellent communication and relationship‑building skills, with the ability to foster trust and collaboration across the business.
• Experience managing external partners and ensuring transparent, ethical and commercially sound arrangements.
• Background in workers’ compensation, insurance or finance (highly regarded).

A Bit About Us

Our vision is to be the best workers’ compensation insurer — making a positive difference in people’s lives and keeping Queenslanders working. We turn care into action, act with integrity and work together as One Team. If you value purpose, partnership and continuous improvement, you’ll find a great community at WorkCover.

You’ll enjoy a hybrid work model, a supportive leadership environment, personalised learning and development opportunities, and the holistic support of our health and wellbeing program. We also offer industry‑competitive salaries, generous superannuation (including co‑contribution) and study assistance.

How Do I Apply?

If this sounds like you, we’d love to hear from you. Applications close Thursday 19th February at 12:00pm.

We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.  

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.  

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).