WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

We’re seeking a proactive and people-focused People Advisor to join our newly established People Services advisory hub. In this role, you’ll provide high-quality HR advice and support across the organisation, connecting with leaders to enable an engaged, capable, and high-performing workforce.

Reporting to the Specialist People Advisor, you’ll play a key role in resolving people matters with empathy and professionalism, ensuring consistent and compliant HR practices, and contributing to a workplace culture built on fairness, respect, and continuous improvement.

What You’ll Do

• Provide timely and accurate advice to leaders and employees on a broad range of HR and employment matters, including performance, conduct, leave, and policy interpretation
• Manage and document employee issues (tiers 1–3) with professionalism and discretion, escalating complex matters where appropriate
• Support the coordination of workplace investigations, including information gathering, documentation, and stakeholder liaison.
• Partner with Talent Acquisition and business leaders to ensure smooth recruitment, onboarding, and exit processes.
• Contribute to the consistent application of HR policies, procedures, and frameworks across the organisation.
• Track and report key people metrics such as turnover, probation completion, and case management trends.
• Build trusted, collaborative relationships with internal stakeholders to deliver proactive and solution-focused people support.
• Promote a positive and inclusive workplace culture aligned to WorkCover Queensland’s values and People Frameworks.
• Support the delivery of continuous improvement initiatives and contribute to transformation priorities within the People Division.

About You

You’re an experienced HR Advisor who enjoys delivering practical, high-quality HR solutions. Confident managing a range of employee matters, you bring sound judgment, empathy, and professionalism to every interaction. You thrive in a dynamic environment, balancing competing priorities while maintaining attention to detail and supporting a workplace culture grounded in fairness, respect, and continuous improvement.

What You’ll Bring:

• Strong understanding of contemporary HR principles, employment law, and people practices.
• Ability to provide clear, consistent, and practical advice to leaders and employees.
• Excellent communication and interpersonal skills, with the ability to build trust and credibility across all levels of the organisation.
• Proven experience managing or supporting employee case management and workplace investigations.
• Well-developed organisational skills with the ability to manage multiple priorities and maintain attention to detail.
• Commitment to confidentiality, ethical decision-making, and equitable treatment.
• Experience delivering effective HR services in a complex or changing environment.
• Demonstrated ability to identify risks and compliance considerations in day-to-day work.
• Experience maintaining accurate HR documentation, records, and reporting.
• Proficiency with HR systems and tools to support efficient and compliant processes.
• Tertiary qualification (or progress toward qualification) in Human Resources, Business, or a related discipline.

About Us

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities, and the holistic support of our health and wellbeing program.

We offer industry-competitive salaries, a generous superannuation scheme (including co-contribution), and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Please submit your resume and application to be considered for this exciting opportunity.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.