WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

We’re seeking a passionate Specialist People Advisor to join our newly created People Services and Advisory hub. You’ll provide trusted HR advice, operational support, and case management to leaders and employees across all levels — helping drive effective people practices while fostering an inclusive, high-performing workplace.

Reporting to the Manager People Services and Advisory, you’ll partner with leaders to navigate employee relations matters, ensure consistent application of HR policies and industrial instruments, and support fair, people-centred outcomes. This hands-on advisory role balances day-to-day operational support with proactive problem-solving, strengthening people management capability and contributing to a positive workplace culture during our transformation.

What You’ll Do

• Provide operational and generalist HR advice to leaders and employees on employment matters, including performance management, disciplinary action, absence management, return to work, and workplace conduct issues.
• Manage tier 1–4 HR queries, ensuring timely, fair, and compliant resolution of workplace issues.
• Case manage and, if required, conduct investigations to provide recommendations on workplace grievances, misconduct, and other employee matters in accordance with organisational policy and legislative requirements.
• Provide advice and guidance to leaders on the interpretation and application of HR policies, procedures, and industrial instruments.
• Partner with Talent Advisors and managers to implement recruitment strategies and support workforce planning, ensuring compliance with HR policies and employment legislation.
• Contribute to the development and implementation of operational HR initiatives that enhance workforce capability, engagement, and compliance.
• Support managers in the successful operationalisation of all employee lifecycle events.
• Maintain accurate HR records and systems to ensure data integrity and reporting capability.
• Assist in the onboarding, induction, and offboarding processes to ensure a seamless employee experience.
• Support the monitoring and reporting of HR metrics, identifying trends in workforce performance, absence, and engagement to inform organisational decisions.

About You

You’re an experienced and trusted HR professional who thrives in a dynamic, people-focused environment. You enjoy solving complex workplace issues, building strong relationships, and influencing positive outcomes through collaboration and sound advice.

Whether guiding managers through sensitive issues, conducting investigations, or supporting teams and leaders during organisational transformation, you bring integrity, empathy, and practical judgment to every challenge.

What You’ll Bring:

• 5+ years experience in generalist HR advisory roles within complex or regulated environments.
• High-level knowledge and practical application of employment law, industrial instruments, and HR policies.
• Proven capability in case management, workplace investigations, and handling confidential matters.
• Ability to assess complex workplace issues, analyse options, and provide clear, actionable advice.
• Strong communication, negotiation, and facilitation skills to influence managers and employees effectively.
• Sound judgement in balancing operational HR objectives with organisational risk and compliance requirements.
• Demonstrated experience managing employee relations, performance, absence management, and disciplinary processes.
• Relevant tertiary qualification in Human Resources, Business, or Psychology (desirable).
• Workplace investigations training and familiarity with Hay job evaluation methodology (desirable).

About Us

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities, and the holistic support of our health and wellbeing program.

We offer industry-competitive salaries, a generous superannuation scheme (including co-contribution), and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Please submit your resume and application to be considered for this exciting opportunity.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.