At WorkCover Queensland, our vision is to be the best workers’ compensation insurer. To make a positive difference in people’s lives and keep Queenslanders working. We are committed to delivering outstanding outcomes through a high-performance culture, where strong leadership, innovation, and collaboration are at the heart of everything we do. 

 

Our organisation is driven by purpose and integrity, working together as One Team. We value diversity of thought and experience, and welcome those who bring authenticity, strategic thinking, and strong leadership to their work. If you're a senior leader who thrives on building capability, enabling performance, and driving transformation, you'll find purpose and impact here at WorkCover.  

About the Opportunity: 

WorkCover has entered an exciting new chapter, driven by our 2030 Strategy and strong executive leadership. Reporting to the Head of Transformation Delivery and part of the leadership team, the Senior Manager, Business Analysis will play a pivotal role in enabling enterprise-wide transformation and delivering meaningful outcomes for our people, customers, and the broader community. 

Lead transformation with vision and impact! In this role, you’ll shape the future of how WorkCover delivers change. You’ll align strategy with execution, partnering with senior leaders across Digital, Operations, and Transformation to drive outcomes that matter. Leading a high-performing Business Analysis team, you’ll champion enterprise frameworks, embed best practice, and inspire consistency that accelerates success. Your leadership will influence the organisation’s transformation journey and set a benchmark for excellence across the industry. 

In this role, you’ll make an impact by: 

• Leading teams and outcomes: Provide strategic leadership of the Business Analysis function as a strategic enabler of organisational transformation,  

• Driving excellence: Establish governance and quality standards, uplift frameworks and methodologies, and ensure consistency of practice to enable successful outcomes. 

• Coaching and mentoring: Develop capability across the Business Analysis function through targeted training, mentoring, and building communities of practice that foster performance and impact. 

• Partnering across the business: Act as a trusted advisor to leaders and teams, aligning Business Analysis with organisational strategy and influencing priorities through insights and expertise. 

• Owning the big picture: Provide strategic leadership of the Business Analysis Practice, ensuring alignment of capability, methodology, and delivery with organisational priorities, transformation initiatives and regulatory requirements 

It’s a diverse, influential role - perfect for a collaborative and outcomes-focused operational leader who thrives in complexity, brings people together and drives purposeful transformation that delivers meaningful outcomes.  

About you:  

• Significant proven experience leading large, complex Business Analysis practices, including strategic planning, capability development, and team growth (5+ Years). 

• Extensive Business Analysis expertise across business, operations and technology, and organisational contexts, with a strong record in enterprise transformation and large-scale change delivery (10+ Years). 

• Demonstrated success in maturing Business Analysis practices through frameworks, methodologies, governance structures, and quality assurance processes. 

• Strong knowledge of contemporary delivery approaches (Agile, SAFe, hybrid) and their application in enterprise environments. 

• Ability to influence senior and executive stakeholders, providing evidence-based insights that shape strategy, priorities, and investment decisions. 

• Experience managing vendors and partners to optimise capability and support transformation priorities, with deep understanding of financial services, insurance, and regulatory environments. 

• Tertiary qualifications in Business, IT, or a related discipline; post-graduate credentials in management, strategy, or leadership highly regarded. 

Why Join Us:

The Transformation Delivery team sits within our Operations and Technology and is passionate about delivering impactful change for the organisation and Queenslanders. We support each other professionally and personally - whether deep in delivery, on a lunch break walk, or sharing travel stories. We celebrate our wins, recognise achievements, and foster a culture of support, shared success, and continuous improvement.    

How do I apply?  

Please submit your resume and a covering letter of no more than two pages, outlining your suitability for the role including your leadership experience, strategic and operational achievements, your motivations, and alignment with our values and vision.   

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.  

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.  

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).  

Please note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.