WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.
The Opportunity
The Business Transition Lead is responsible for ensuring projects and business initiatives are effectively transitioned from delivery into Business as Usual (BAU), enabling operational readiness, change adoption, and sustained value realisation. Acting as the bridge between project and change delivery teams and operational stakeholders, the role embeds new capabilities, establishes ownership, and ensures benefits and performance outcomes are measurable, realised, and sustained over time.
- Partner with senior management to develop and execute transition plans for enterprise projects and define BAU and continuous improvement initiatives
- Act as primary liaison between project/change teams, operational leaders and enabling functions
- Coordinate with other functions to translate business requirements from solution design to service readiness and implementation
- Identify and manage transition and operational risks, issues and dependencies across people, process, technology and data; escalate and recommend corrective actions
- Support senior management by providing practical transition and continuous improvement advice and enabling delivery of BAU outcomes and transformation initiatives
- Ensure operational readiness by maintaining and updating audit-ready documentation to support adoption across the function
About You
- Tertiary qualification or relevant experience in Business or similar discipline
- Qualifications in program or project management, continuous improvement/lean practices or change management
- Demonstrated experience leading the transition of complex initiaties into BAU, with a strong focus on operational readiness and sustainability across people, process, and systems.
- Strong understanding of business processes, with the ability to connect and align initiatives across functions
- Commercially minded with a strong business orientation
- Excellent stakeholder engagement skills, with the confidence to represent the business long-term for claims impacting projects and drive initiatives through to implementation
- Proven ability to develop and execute plans, balancing ~60% planning and 40% delivery
- Comfortable working autonomously, managing a pipeline of work and driving outcomes independently
- Background in insurance or financial services preferred
Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values
When you join us, you’ll benefit from:
- A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
- A collaborative and supportive team environment that values empathy, trust and working together
- Hybrid work arrangements that support flexibility and work–life balance
- Personalised learning and development opportunities to support your growth and career progression
- A holistic health and wellbeing program designed to support you both professionally and personally
- Industry‑competitive salaries
- A generous superannuation scheme, including co‑contribution
- Study assistance to support ongoing education and professional development
You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.
How do I apply?
If this sounds like you, we’d love to hear from you. Applications close 4pm Tuesday 7th July 2026.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.
To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.
