WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership driving our 2030 Strategy. As we continue our enterprise‑wide transformation, the stability, reliability and overall experience of our technology services have never been more important. Ensuring our technology changes are safe, seamless and supportable is critical to delivering better outcomes for our customers and keeping Queenslanders working.

We are seeking an IT Release & Environment Lead to play a pivotal role in strengthening our release practices, environment stability and operational readiness across the organisation.

About the Role

Reporting to the Manager, Change & Transition, the Lead, Release & Environment guides and supports team members while partnering closely with delivery, engineering, testing and operational teams. You will ensure that technology releases are well‑planned, low‑risk and aligned with business experience expectations, and that our test and pre‑production environments are stable, validated and ready for delivery activities.

This hands‑on role sits at the intersection of release management, environment management and operational readiness, offering broad visibility across the enterprise. It is ideal for someone who enjoys balancing technical depth with strong stakeholder engagement.

Key Responsibilities

• Lead operational readiness for all technology releases, ensuring services are stable, supportable and production‑ready.
• Plan and oversee releases and deployments to minimise risk and protect customer experience.
• Maintain high environment stability through effective environment refreshes, configuration updates, data validation, and testing support.
• Work with engineering, operations, delivery and testing teams to confirm release readiness against established criteria.
• Develop and embed clear frameworks, standards and ways of working for operational readiness and release governance.
• Identify release and operational risks early and drive effective mitigation strategies.
• Facilitate readiness reviews and lessons‑learned sessions to continuously improve release quality.
• Strengthen documentation, monitoring and knowledge‑transfer practices between project and operational support teams.
• Promote shared ownership, accountability and operational excellence across technology teams.

About You

You’re a technically credible expert who understands what it takes to deliver reliable releases within complex enterprise environments. You are comfortable navigating fast‑moving change, balancing risk with delivery, and engaging effectively across a diverse group of stakeholders.

You bring:

• Extensive experience in release management, environment management or operational readiness within enterprise settings.
• Strong understanding of DevOps and CI/CD practices, with hands‑on experience using modern toolsets such as Azure DevOps, GitHub Actions, Jenkins or GitLab.
• Proven ability to manage multiple environments and ensure stability, data integrity and release readiness.
• Practical understanding of cloud platforms, containerisation (e.g. Docker, Kubernetes) and infrastructure‑as‑code approaches.
• Excellent planning, communication and stakeholder engagement skills.
• A collaborative leadership style with a strong focus on continuous improvement and customer outcomes.
• Tertiary qualifications in IT, Computer Science or related fields; industry certifications (e.g. ITIL, DevOps, cloud) are highly regarded.

A Bit About Us

Our vision is to be the best workers’ compensation insurer—making a positive difference to people’s lives and keeping Queenslanders working.

We are an organisation built on collaboration, inclusivity and shared purpose. We value diversity, authenticity and people who bring energy and integrity to everything they do. If you’re values driven and motivated by meaningful outcomes, you’ll find a strong sense of community at WorkCover. You’ll enjoy a supportive, flexible work environment, access to personalised learning and development opportunities, a holistic health and wellbeing program, competitive remuneration, generous superannuation (including co-contribution) and study assistance.

How Do I Apply?

Ready to help deliver reliable, high-quality technology outcomes? Apply now with your resume and cover letter.

Applications close on Monday 23rd February at 12:00pm. 

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds. 

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. 

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). 

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.